Privacy Policy

Order information includes your name, email, billing and shipping addresses, order details and payment-related information. Shopify hosts our checkout, and payment providers process payment details to complete transactions. We use order information to fulfill purchases, provide tracking, manage returns, prevent fraud and maintain required records.

When you contact customer support, we process the information you provide, including your name, email, optional order number and message, to respond to your request. The contact form prepares an email in your email app; it does not submit your message directly through this website.

Technical data may include device and browser details, network information and website activity needed for security and site operation. Optional analytics and advertising measurement, when configured and consented to, help us understand visits, product interest and campaign performance.

We use browser storage to remember your cart and cookie preferences. Shopify and payment providers may use cookies or similar technologies needed for checkout and fraud prevention.

Optional analytics and advertising tools load on this website only when their identifiers are configured and you accept optional cookies. Tools may include Meta Pixel, Google Analytics or Google Tag Manager. Declining optional cookies does not prevent you from shopping. You can change your choice through Cookie preferences in the footer.

Checkout is provided by Shopify. Payment details are handled by checkout and payment providers; this storefront does not collect full card numbers. Providers handle data under their own applicable terms and privacy policies.

We share information as needed with ecommerce, payment, fulfillment, shipping and customer support providers to operate the store. Configured analytics and advertising providers may receive website event data with your consent. Information may also be disclosed to comply with legal obligations, address fraud or protect lawful rights.

VELUNII’s connected AI features may rely on third-party technology and cloud-based services. Certain voice, device, network, or interaction data may be processed by service providers as necessary to provide connected features. Processing practices may depend on the services used by the connected product.

AI conversation requires a network connection. Please review any privacy notices and permissions presented by the connected services, and avoid sharing sensitive personal information. This policy does not promise that conversations are never stored or that voice processing occurs only on the device.

Store and support information is retained as necessary for the purpose for which it was collected, including order support, returns, legal obligations and dispute resolution. Connected-service retention depends on the service used; no fixed voice or conversation retention period is represented here.

No internet transmission or storage method is completely secure. Service providers may process information in countries other than your own, subject to applicable law and their privacy practices.

Depending on your location, you may have rights to request access, correction or deletion of personal information, or object to certain processing. Contact support@velunii.com to make a request. We may need to verify your identity, and some records may need to be retained for legal reasons. Requests concerning connected services may also need to be directed to the relevant provider.

You can decline optional tracking or change your cookie preference at any time. Browser privacy controls may offer additional choices for third-party services.

This store is marketed to adults and young adults. We do not knowingly seek personal information from children. Contact us if you believe a child has provided personal information so we can review the request.

Changes to this policy will be posted on this page. For questions about this store’s privacy practices, contact Harmony Projects LLC at support@velunii.com.